Connect what you use
Growify works inside Gorgias, Zendesk, Gmail, Shopify Inbox, or your current helpdesk.
Customer support for ecommerce
Your store is growing. Your support inbox is eating your life.
AI resolves up to 70% of repetitive tickets. A real human handles the complex cases. You get your evenings back for a fraction of a full-time hire.
Start your 7-day free trial
No credit card. No setup fee. We handle your support for 7 days, you decide.
The daily reality
Every order creates another question.
You open your inbox to check one message and find 47 waiting. Twelve are urgent. Most ask where an order is, whether a return is possible, or if an address can still be changed.
You answer the same five questions between supplier calls, ad checks, and dinner. A chatbot misses the nuance. A full-time hire costs more than the problem can justify.
The inbox never closes. That is the part Growify removes.
Support inbox
47 unreadWhere is my order?
Order #4821 · 3 min ago
Wrong shipping address
Order #4818 · 11 min ago
Can I exchange the size?
Order #4799 · 24 min ago
Do you ship to Canada?
Pre-sale · 31 min ago
Item arrived damaged
Order #4751 · 42 min ago
How Growify works
The ticket goes in. The right handler takes it from there.
Split by judgment
AI resolves approved repetitive questions. Returns, complaints, and edge cases go to a real human.
Review one report
You receive a weekly summary and only step in when a ticket truly needs the store owner.
IncomingCustomer ticket
→70%AI resolvesApproved questions
↘30%Human resolvesJudgment required
The store owner stays out of the inbox.
Try the handoff
Fast when the answer is known. Human when judgment matters.
This demo uses sample store data. Test a routine question, then try a complaint or address change to see when Growify stops automation and brings in a person.
G
OnlineGrowify support
Demo store · simulated data
Hi, I’m the Growify demo. Ask about a sample order, return, delivery, or address change.
What gets handled
One service. Every support channel that matters.
Email and chat are the core. Phone support is available when your store needs a voice on the other end.
Email supportIncluded
Live chat supportIncluded
AI-handled ticket volumeNo per-ticket fee
Order status and trackingHandled
Returns and exchangesHandled
Shipping and deliveryHandled
Product questionsHandled
Complaint escalationHuman-led
Voice supportPremium add-on
The practical middle
Not a frustrating bot. Not another full-time payroll.
Growify gives repetitive work to AI and judgment-heavy work to one accountable person. You pay for the coverage your store needs, not an empty seat.
| What matters | Chatbot only | Full-time hire | Growify |
|---|---|---|---|
| Repetitive tickets | Basic replies | Manual | AI resolves instantly |
| Complex cases | Cannot judge | Handled | Human handles them |
| Typical cost | $50–$200/mo | $3K+/mo | Fraction of a full-time hire |
| Setup time | DIY, hours | Weeks to hire | Live in 24 hours |
| Quality proof | No trial | Depends on person | 7 days free |
Swipe to compare all three options.
Free tool
Free Store Support Audit
See exactly where your support setup is leaking. We scan your store for the 8 things every ecommerce support setup needs — contact page, FAQ, helpdesk, live chat, returns policy, order tracking, and more. Takes 30 seconds.
The 7-day trial
We handle your inbox before you pay us.
For 7 days, every AI draft receives human review. You see the speed, tone, and handoff quality in your own store. If it is not good enough, you walk away. No setup fee, credit card, or lock-in.
Questions before access
Know exactly what happens to your inbox.
Do you replace my current helpdesk?+
No. Growify works inside Gorgias, Zendesk, Gmail, Shopify Inbox, or the system you already use.
What if AI gives a wrong answer?+
For the first 7 days, AI drafts are reviewed by a human before sending. After that, only pre-approved ticket types can be resolved automatically. Everything else stays in human review.
How fast is the response time?+
AI replies to approved questions in under 30 seconds. Human-handled tickets receive a response in under 2 hours during your coverage window.
What are your coverage hours?+
We set coverage around your actual ticket pattern on the call. Most growing stores need 8–12 focused hours, not 24/7 human staffing.
How much does it cost?+
Less than a full-time hire. Your flat monthly rate depends on the human coverage and complexity your store needs, so pricing is confirmed after a 15-minute call.
What if I want to cancel?+
There is no long-term contract. Cancel anytime. The 7-day trial is free, with no setup fee and no obligation.
Start here
Your inbox is not getting smaller. Let Growify handle it.
Book a 15-minute call or request the free trial. If the fit is right, support can begin tomorrow.
Book a 15-minute callOne person accountable for quality
No long contract
Voice support available on the proposal call